Shopping Policy
Our most important policy is to make your experience with us enjoyable, easy and straightforward.
What to expect after placing your order:
As soon as you place your order, you will receive an “Order Confirmation” email letting you know that we have received your order. We’ll start preparing your order for shipment shortly thereafter.
We will send you tracking information on the day your order ships to the email address you have provided at checkout. You can track your shipment at any time with this tracking number.
If you do not receive tracking information from us within 5 business days from your purchase date, please feel free to reach out to us via the chat, contact us page, or email us at support@purespectrumchem.com. We strive to ship your order within 0-1 days.
Shipping rates:
PureSpectrumChem Peptides offers free USPS Standard Rate shipping on orders over $200. For orders under $200, the shipping rates outlined below will apply.
- USPS Standard Rate (2-5 Business Days): $15.00
- 2-Day (2 Business Days): $25.00
- Overnight: $50.00
Where we ship:
We currently only ship to the United States. However, we are planning to start shipping internationally soon. Stay tuned!
Handling, transit & cutoff times:
| Country | Shipping method | Handling time | Transit time |
| United States | USPS Standard Rate | 0-1 business days | 2-5 business days |
| United States | 2-Day | 0-1 business days | 2 business days |
| United States | Overnight | 0-1 business days | 1 business day |
Order cutoff time: 12:00 PM Eastern Standard Time.
If there is a delay to your order due to unforeseen circumstances, a dedicated customer support specialist will reach out to you using your contact details listed in the order form. They’ll explain what happened and resolve it, reshipping or refunding your order if it is lost, damaged, or significantly delayed in transit.
We value your business and aim to provide exceptional service, so please contact us with any questions!
We respect federal state and city laws, our shipping restrictions are detailed below on the footer and they are automatically updated by WAAVE compliance.
Email us: support@purespectrumchem.com
Mailing address: 1691 Forum Place, Suite B, West Palm Beach, FL 33401